March 12, 2019

Privacy policy and conditions of use

Privacy Policy

SATLOCK LOGISTICA CON SEGURIDAD S.A.S. is interested in safeguarding the privacy of the User's personal information obtained through the Website and or the application for which it undertakes to adopt a confidentiality policy in accordance with what is established below:

The User acknowledges that the entry of personal information is done voluntarily and upon request of specific requirements by SATLOCK S.A.S to perform a procedure, file a complaint or claim, or to access interactive mechanisms.

The User accepts that through registration on the Website or in the application, SATLOCK S.A.S collects personal data, which will not be transferred to third parties without their knowledge.

The collection and automated processing of personal data, as a consequence of browsing and/or registration on the Website and/or the application has the following purposes: (i) the adequate management and administration of the services offered on the Website, in which the User decides to register, use or contract; (ii) the quantitative and qualitative study of visits and use of the services by users; (iii) the sending by traditional and electronic means of information related to SATLOCK S.A.S and any other project of SATLOCK S.A.S, its programmes and its affiliated and linked entities; (iv) being able to process services.

1.1- Rights of Users in relation to their personal dataIn. compliance with the provisions of applicable law is reported the existence of an automated file of personal data. Users have the right to access, rectify, cancel and oppose the processing of personal data and may exercise this right by means of a contact form available on the SATLOCK S.A.S. website.
En cumplimiento de lo dispuesto en la normativa aplicable se informa de la existencia de un fichero automatizado de datos personales. Al usuario se le reconocen los derechos de acceso, rectificación, cancelación y oposición al tratamiento de datos personales y podrá ejercitarlos mediante un formulario de contactenos disponible en el sitio de SATLOCK S.A.S .

(See Annex at the bottom of the current document)

1.2- Use of Cookies and the activity file. Website monitoringThe.
website uses cookies. The cookies used by the website are files sent to a browser by means of a web server to record the user's activities on the website and allow a more fluid and personalized navigation. The user has the possibility of configuring his browser to prevent the entry of these, block them or, where appropriate, delete them. To use this website, it is not necessary for the user to allow the download or installation of cookies.

Similarly, Web page servers automatically detect the IP address and network name used by the user. All this information is temporarily recorded in a server activity file that allows the subsequent processing of the data in order to obtain statistical measurements that allow us to know the number of page impressions, and the number of visits made to the website, among other measurements.

In addition to its own website monitoring systems, the website uses external statistical tools such as Google Analytics, a web analytics service provided by Google, Inc. a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on behalf of Google for the purpose of tracking your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. The user may reject the processing of data or information by rejecting the use of cookies by selecting the appropriate settings of your browser, however, you should know that if you do so may not be able to use the full functionality of the website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

1.3- Transfer of personal data of users to third parties.
SATLOCK S.A.S will not transfer to third parties the personal data of users collected through the website without their express consent. Without prejudice to the foregoing, the user consents to the transfer of personal data when so required by the competent administrative authorities or by court order.

The User also understands that the data consigned by him will be part of a file and/or database that may be used by SATLOCK S.A.S. for the purpose of providing a certain process. The User may modify or update the information provided at any time.

The personal information provided by the User is secured by a password that only he knows. You are therefore solely responsible for keeping your password secret. SATLOCK S.A.S. undertakes not to access or claim to know this password. Due to the fact that no transmission over the Internet is absolutely secure nor can such an extreme be guaranteed, the User assumes the hypothetical risk that this implies, which he accepts and knows.

SATLOCK S.A.S. is not responsible for any consequence derived from the improper entry of third parties into the database and/or for any technical failure in the operation and/or conservation of data in the system in any of the menus of its website.

SATLOCK S.A.S. has adopted the legally required levels of personal data protection security, installing the necessary technical and organisational measures to prevent the loss, misuse, alteration, unauthorised access and theft of the data provided.

1.4.- Modifications to the conditions of use.

SATLOCK S.A.S. may modify the Privacy Policy contained herein, at its own discretion and at any time and the same will be in force once they have been published on the website.

The User undertakes to periodically review this section to be informed of such changes and each new user access to the page will be considered a tacit acceptance of the new conditions.

This Privacy Policy was last updated on November 11, 2015.

Conditions of Use.

Dear User: the website of -SATLOCK LOGISTICA CON SEGURIDAD S.A.S. based in Cali, Colombia.- www.satlock.com (hereinafter the Website) has as its main function to provide information and services as well as to disseminate and promote rules and guidelines of -SATLOCK LOGISTICA CON SEGURIDAD S.A.S- (hereinafter SATLOCK S.A.S).

Through the Website, SATLOCK S.A.S. publishes, among others, the themes and activities related to its mission, vision, objectives and corresponding functions. Additionally, through this medium, the entity provides information on Policies, plans, programs and institutional projects, Procedures; Services; Management Indicators; Plans and Programs; Publications; Standards; Calls for Proposals; Budget and contracting information; recommended pages; and, in general, information related to the entity. In addition, it allows the option of requesting procedures online and offers interaction tools for users of the site.

SATLOCK S.A.S. does not pursue any profit, gain or commercial interest with the contents or links published on its Web Site and on the web pages of other dependencies or ascribed and linked entities, to which access is gained through the Web Site.

SATLOCK S.A.S requests the User of this page to read these conditions of use (hereinafter the Conditions of Use) and the privacy policy of this Website in detail and judiciously before beginning to explore or use it. If you do not agree to these Terms of Use or any provision of the Privacy Policy, we suggest that you refrain from accessing or browsing our entity's Website.


In order to facilitate the understanding of these Conditions of Use of the Website, it is necessary to clarify the meaning of the following words:

a. Contents. They involve all forms of information or data that are disclosed on the website, including: texts, images, photos, logos, designs, animations.

b. Intellectual Property Rights. Includes trademarks, trade names, logos, signs, slogans, domain names, trade secrets, know-how, industrial designs, patents, utility models and copyrights.

c. Forum An automated message service, often moderated by an owner, through which subscribers receive messages left by other subscribers for a given topic. Messages are sent by e-mail.

d. Internet Communication tool with tens of thousands of computer networks linked by the TCP/IP protocol. Multiple services can be used on this network, such as e-mails, www, etc.

e. Website. Result in hypertext or hypermedia provided by a www browser after obtaining the requested information. Its content can go from a short text to a voluminous set of texts, static or moving graphics, sound, etc...

f. Publish. Make a document visible from the Web Site.

g. Services These are the online aids that SATLOCK S.A.S. currently provides or plans to provide in the future to users, through this website, such as the publication of news or activities related to institutional management; online procedures; consultations; forums and complaints and claims mailbox, among others.

h. User. This is everyone who accesses the Web Site. You can register in case you need to carry out a procedure or receive a service from the entity; or to file a complaint through the use of the Complaints and Claims mailbox, created for this purpose.

i. Link. Hypertext pointers used to jump from one information to another, or from one web server to another, when surfing the Internet.

2. Acceptance of.
TermsIt is presumed that when a user accesses the website he does so under his full responsibility and that, therefore, he fully and unreservedly accepts the content of the terms and conditions of use of the website. SATLOCK S.A.S. reserves the right, in all respects, to update and modify at any time and in any way, unilaterally and without prior notice, these conditions of use, privacy policies and the contents of the page.

3. Contents of the Web SiteThe.
Purpose of the Web Site is to provide the user with all types of information related to the management of the entity in all plans, programs and departments, through newsletters, figures, news. In no case should this information be considered as exhaustive, complete or that in any way satisfies all the User's needs.

The Web Site may contain links to other sites of interest or documents located on other web pages owned by entities, individuals or organizations other than SATLOCK S.A.S. The Web Site may contain links to other sites of interest or documents located on other web pages owned by entities, individuals or organizations other than SATLOCK S.A.S. Only if the user accesses another website or an individual document located on another page, through a link or a link established on the Website, the user must submit to the conditions of use and privacy policy of the website to which the link is sent.

The establishment of a link to the website of another company, entity or programme does not necessarily imply the existence of a relationship between SATLOCK S.A.S. and the owner of the linked website or page, nor the acceptance or approval by SATLOCK S.A.S. of its contents or services. Those who intend to establish a link will ensure that the link only allows access to the home page.

Likewise, SATLOCK S.A.S. shall not be liable for any information found outside this Web Site and not directly managed by the Web Site administrator. The purpose of the links that appear on the Web Site is to inform the User of the existence of other sources that may expand the contents offered by the Web Site, or that are related to them. SATLOCK S.A.S. does not guarantee nor is it responsible for the functioning or accessibility of the linked web pages; nor does it suggest, invite or recommend visiting them, and therefore shall not be responsible for the results obtained. Therefore, access to them through the Web Site does not imply that SATLOCK S.A.S. recommends or approves their contents.

On the other hand, the provision of the Web Site service is free and gratuitous for users.

The Web Site contains articles or works of a literary and scientific nature (hereinafter, Information) prepared by SATLOCK S.A.S or by third parties for informative and informative purposes. SATLOCK S.A.S. may modify or withdraw the Information at any time without prior notice. The opinions expressed in the comments made by Users do not necessarily reflect the views of SATLOCK S.A.S.

The use of the Website that in any way overloads, damages or disables the networks, servers and other computer equipment or computer products and applications of SATLOCK S.A.S or third parties is expressly prohibited.

SATLOCK S.A.S. is not responsible for the uninterrupted or error-free service of the site. SATLOCK S.A.S. makes its best efforts to ensure that the content provided is of optimum quality, and in this regard the User agrees to use the service.

The User may not use the contents and, in particular, information of any other kind obtained through SATLOCK S.A.S. or the services, to issue advertising.

The Website User shall not alter, block or perform any other act that prevents the display or access to any content, information or services of the Website or that are incorporated in the linked web pages.

3.3.Responsibility for the information contained Due to the fact.
that currently the technical means do not allow guaranteeing the absolute lack of interference of the action of third parties in the Web Site, SATLOCK S.A.S in no way ensures the accuracy and/or veracity of all or part of the information contained in its page, nor its updating, nor that said information has been altered or modified in whole or in part, after having been published on the page, nor any other aspect or characteristic of what is published on the site or in the links, respectively.

SATLOCK S.A.S does not control or guarantee the absence of viruses or other elements in the contents that may cause alterations in your computer system (software and hardware) or in the electronic documents and files stored in your computer system.

Consequently, SATLOCK S.A.S. shall not be liable for any damage caused by virtue of any alteration made to the materials or download files supplied directly by the entity.

The User shall not send or transmit on or to the Website, to other users or to any person, any information with obscene, defamatory, injurious, slanderous or discriminatory content against any person, or against SATLOCK S.A.S., its subsidiaries or affiliated entities, its officials or those responsible for the administration of the Website.

Under no circumstances will content that can be considered offensive, sexist, racist, discriminatory or obscene be accepted, to the extent that offensive content violates the fundamental rights of individuals.

4. Intellectual PropertyThe.
intellectual property on the contents of the Website is either part of the assets of SATLOCK S.A.S. or, where applicable, is owned by third parties who authorized the use thereof on the Website or is public information governed by Colombian public information access laws.

The texts and graphic elements that make up the website, as well as its presentation and assembly, are either the exclusive property of SATLOCK S.A.S. or SATLOCK S.A.S. holds the necessary exploitation rights. Without prejudice to the foregoing, the trade names, trademarks or distinctive signs that appear or to which reference is made on the Website belong to their respective owners and are protected by current legislation in this regard.

Any use, transformation or exploitation of the contents included in the Web Site for commercial or promotional purposes is prohibited unless previously authorised by SATLOCK S.A.S; in any case, any use contrary to the law and of the Web Site for personal and non-commercial use is prohibited, provided that express mention is made of the ownership in the head of the author of the content.

All logos and trademarks on the website are the property of SATLOCK S.A.S. or their use has been authorised by their owners to SATLOCK S.A.S. In any case, the owners are responsible for any possible controversy that may arise with regard to them. The owners of these trademarks and logos reserve the right to take any legal action they deem appropriate to enforce their rights both in Colombia and abroad.

The User accepts that the contents generated and uploaded by him/her shall be the property of SATLOCK S.A.S, the User retaining the moral rights over said contents.

In the event of claims that may be brought by users or by third parties in relation to possible breaches of intellectual property rights on any of the contents of the Website should be directed to the following email address: politicadeprivacidad@satlock.com Once notified to this email, such content will be automatically removed from the Website until whoever has published the content in dispute has resolved the conflict with whoever sends the claim.

5. Privacy Policy.

Personal information is understood to be that provided by the User for registration, which includes data such as name, identification, age, gender, address, email and telephone.

The storage, and use of personal information is governed by the Website's Privacy Policy.

6. Applicable law and jurisdiction.

a. These conditions of use of the Website shall be governed by the laws of the Republic of Colombia.

b. If any provision of these conditions loses validity or binding force, for any reason, all other provisions, retain their binding force, binding character and will generate all its effects.

c. For any legal or judicial effect, the place of these conditions is the city of Bogota, Republic of Colombia, and any controversy arising from its interpretation or application shall be submitted to the judges of the Republic of Colombia.

7. Participation within the Website-

7.1 By accessing the Website and in order to guarantee the proper and adequate use thereof, the user acknowledges that SATLOCK S.A.S. reserves the right:

- Deny registration to anyone, at any time and for any reason.

- To include or not to include in the Web Site the material received of the users to its criterion. If it is included, you may keep such material on the Website for as long as you deem appropriate or modify it.

- To remove, without being obligatory, content that in the opinion of SATLOCK S.A.S. is illegal, offensive, defamatory or that in any other way violates these Terms of Use. Likewise, content that violates intellectual property rights may be removed at the request of the latter.

- Use personal information and/or content provided by Users in accordance with the Conditions of Use of the Website and the Privacy Policy.

7.2 User Registration and Participation.

By entering the Web Site and to ensure the proper and proper use of the same, the User must comply with the following:

- Be responsible for any activity carried out under your record.

- Be responsible for the security of your password.

- Not to abuse, harass, threaten or intimidate other users of the Website whether through chats, forums, blogs or any other space of participation.

- Not to use the Web Site as a means to carry out illegal or unauthorized activities both in Colombia and in any other country.

- Be solely responsible for your conduct and for the content of text, graphics, photos, videos or any other information you use or include on the Website.

- Refrain from sending unwanted e-mail (SPAM) to other users of this Website, as well as transmitting viruses or any code of a destructive nature.

SATLOCK S.A.S. shall not be liable for any breach by the user of the foregoing rules, and the user shall hold SATLOCK S.A.S. harmless in the event of any breach thereof.

7.3 Forums, blogs, chats, comments and other spaces for participation.
The user acknowledges that his/her participation in any forum, chat, comment, blog and/or any other space for participation in the Web Site will be under his/her exclusive responsibility, and that likewise, the opinions and/or actions and/or behavior of other users in such spaces are the exclusive responsibility of those who broadcast or perform them, for which SATLOCK S.A.S. is not responsible for nor does it guarantee the quality or suitability of such conduct or opinions, nor for the consequences that they may entail in favour and/or against other users or third parties.

The design, management, purpose and characteristics of the different participation spaces of the Web Site are at the discretion of SATLOCK S.A.S., which may at any time change and/or eliminate them, and/or determine the number of participants admitted to each of them.

Participation in forums, chats, comments and other similar spaces for participation within the Web Site (hereinafter "the Spaces") implies acceptance and knowledge by the user of these Conditions of Use, as well as the irrevocable commitment by each user to respect these Conditions of Use, it being understood and accepted that they exempt SATLOCK S.A.S. and shall hold SATLOCK S.A.S. harmless from any liability arising from non-compliance with such commitment, which includes damages caused to other users and/or any third party affected. If a user does not agree with the present Terms and Conditions of the Web Page, SATLOCK S.A.S. suggests not participating in it and/or the Spaces.

Each user expressly and irrevocably accepts and authorises SATLOCK S.A.S. to review the comments or opinions expressed in the Spaces and/or to delete those that do not comply with the rules of coexistence set out in the Conditions of Use of the Web Site, as well as to interrupt communication if it considers it appropriate for such reasons. Similarly, SATLOCK S.A.S. reserves the right to exercise such power when it deems it appropriate, at its discretion, without for that reason it being feasible to impute any responsibility to SATLOCK S.A.S. for the non-exercise of the power and/or for the existence, income, participation of undesirable users and/or comments or opinions that do not comply with these recommendations.

Bearing in mind that the comments and opinions expressed in the forums, comments and Blogs will not come from SATLOCK S.A.S. but from absolutely third parties, SATLOCK S.A.S. is not responsible for the content thereof, nor does it agree or disagree with them, it being understood that they emanate exclusively from their author, and remain under his full responsibility.

Likewise, it is absolutely forbidden to enter comments, messages, opinions, information, or the like, with defamatory, abusive, contrary to morality and good customs, discriminatory, offensive, obscene, intimidating, slanderous, inappropriate, illegal, violating the rights of third parties of any kind, including the rights of minors, that causes damage and/or harm, or prevents or limits the right of others to use the Spaces and other chapters of the site, constitutes a crime or apology for a crime and/or incites violence and/or the commission of crimes. It is also not permitted to advertise products and/or services of any kind within "the spaces", nor to use or send viruses, or to deviate from the topics proposed in the forums.

However, in the event that such comments, messages, opinions, information or the like enter "the spaces", users expressly and unconditionally accept that SATLOCK S.A.S., its employees, suppliers or advertisers shall NOT be liable in any way for the consequences of any kind and scope that they may generate, against any third party, either by virtue of their inclusion within "the spaces" or for any cause directly or indirectly related to the use thereof.

Likewise, SATLOCK S.A.S., its employees, suppliers or advertisers, shall NOT be liable in any way whatsoever in the event that comments, information, messages, opinions or the like are affected, deleted, altered or modified in any way.

Users shall refrain from initiating any action or claim against SATLOCK S.A.S. related to, or derived from, the information, content, opinion or commentary coming from another User and/or from a third party unrelated to SATLOCK S.A.S., it being accepted by users that such actions or claims may only be initiated against their direct responsible party, for which they shall promote the pertinent legal actions, under the procedures legally established for the effect. SATLOCK S.A.S. may refrain from providing available information about the alleged infringer when in its opinion such information is protected by the confidentiality offered to users, in which case the provision will be conditional upon the request of a competent authority.

SATLOCK S.A.S., in its sole discretion, reserves the right to exclude from the Spaces those users who do not abide by these rules or who do not respect the basic principles of healthy coexistence. As well as to interrupt and/or eliminate and/or exclude, in whole or in part, in all cases, any message, opinion, information or the like that do not comply or are in violation of the rules and/or principles indicated above.

Each User must report any violation of the Conditions of Use of the Web Site by other Users of which they are aware, by sending an e-mail to usoweb@satlock.com so that SATLOCK S.A.S. may take the measures available to it with respect to the Web Site.

8.- Modifications to the conditions of use.
SATLOCK S.A.S. may modify the Conditions of Use contained herein, at its free choice and at any time and the same will be in force once they have been published on the Web page.

The User undertakes to periodically review this section to be informed of such changes and each new user access to the page will be considered a tacit acceptance of the new conditions.

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